Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dora DiLisio

Dora DiLisio

May 1, 2024

5  out of  5
rating by Dora DiLisio
"Great business!"
Profile photo of Megan Vartorella

Megan Vartorella

November 9, 2023

5  out of  5
rating by Megan Vartorella
"My family & I have used Kurt Hawley for many years! The very best in the industry! Personable, reliable & prompt. Kurt & Kelly are a pleasure to work with."
We responded:
"Megan, thank you for your kind words. I appreciate your trust in allowing me to serve your family's auto and home insurance over the years."
Profile photo of Denise Schlueter

Denise Schlueter

September 6, 2023

5  out of  5
rating by Denise Schlueter
"I have had many opportunities to switch insurance companies, but continue to stay with Kurt and State Farm, because I have always been able to count on him to help me out with anything I need. Kurt and his office continue to provide excellent service. Kurt is honest, diligent, and will not stop until you are happy. I have been with him for over 25 years!"
We responded:
"Thank you Denise for taking the time to share your experience with myself and my team. It has been my pleasure to help you with your home and auto insurance for the past 27 years. As you have experienced, we do our best each and every day to make the lives of our customers easier!"
Profile photo of Als Specialties

Als Specialties

April 10, 2023

5  out of  5
rating by Als Specialties
"Kurt and Kelly are awesome. They did do extra work for me when it wasn't State Farms claim... I'm impressed by their DEDICATION. Kelly did this just to be helpful, very cool. 5 star review easy !!***** THANK YOU!!!"
We responded:
"Alex, thank you for your kind words. It is our goal to provide all around service to help our clients, even when it is assisting with challenges outside of your policies with us. I appreciate your trust in allowing us to take care of your families auto, home, and business insurance. "
Profile photo of George Woods

George Woods

February 4, 2023

5  out of  5
rating by George Woods
"They get things done"
We responded:
"George, thank you for the great review. We do our best with each and every customer interaction to make your life easier. I appreciate your trust!"
Profile photo of Melissa McConnell

Melissa McConnell

December 28, 2022

5  out of  5
rating by Melissa McConnell
"Kurt's team did a great job predicting our life insurance needs as our family grew -- from having a rider on our own policies in the "talking about a family" stage to starting policies of their own at birth. As we entered the next stage of life, Kurt's easy-to-understand explanations of term vs universal and the value of both were instrumental as we made pre-retirement financial decisions. We appreciated that he recommended insurance offered by our workplaces as cost-effective alternatives; it wasn't all about having State Farm but about what was best for our family. Looking for the best? You can't go wrong with an agent like Kurt and a team of professionals like Janet, Kelly, and Nancy supporting you!"
We responded:
"Melissa, thank you for your kind words, and more importantly, thank you for allowing me to serve your family. It has been a pleasure to help your family with your life insurance over the years. It is our goal to help our valued customers understand the risks they face and help them find solutions to fill the gaps."
Profile photo of Craig Manning

Craig Manning

May 8, 2022

5  out of  5
rating by Craig Manning
"The food was amazing and service even better."
Profile photo of Reese Polkabla

Reese Polkabla

February 22, 2022

5  out of  5
rating by Reese Polkabla
"I had the absolute pleasure of working with Kurt Hawley Insurance agency and I can’t even explain the money I have saved with this company and how comfortable they made my switch from Allstate. I’m grateful that he’s right in Parma too! Having an agent who’s personable , knowledgeable and caring is rare! Thanks"
We responded:
"Thank you for your kind words Sharice. It was my pleasure to help you get better coverage AND save money on your car insurance and home insurance. I appreciate you allowing me to help your Mom with her home insurance as well."
Profile photo of Andrew Boyko

Andrew Boyko

January 20, 2022

5  out of  5
rating by Andrew Boyko
"My family has been working with Kurt's Office for a long time. Recently they helped me effortlessly navigate my move from out-of-state back to the area and transfered my policies. Kurt and his office have a long-standing history of excellence and are a pleasure to work with."
We responded:
"Thank you for the positive feedback Andrew. Welcome back to Cleveland...it has been a pleasure to help you get settled in with your car insurance and home insurance. Kurt"
Profile photo of Brandon Klemm

Brandon Klemm

October 19, 2021

5  out of  5
rating by Brandon Klemm
"This has been the most helpful and personable State Farm agency I have dealt with since I started driving, from happy birthday wishes to professionalism when dealing with any questions or billing issues. Highly recommend to any individual seeking a better agent."
We responded:
"Brandon, Thank you for the kind words. Our team considers our clients family and we strive to make every interaction an easy and memorable one. We are here to serve all of your auto, home, and life insurance needs."
Profile photo of Nick Frederick (Nick)

Nick Frederick (Nick)

October 19, 2021

5  out of  5
rating by Nick Frederick (Nick)
"They are always looking out for my family and my business. Kurt and his staff are very responsive and efficient. I can't recommend them enough."
We responded:
"Nick, thank you for allowing us to serve your car, home, life, and business insurance for the past 20 plus years. We value your trust and appreciate that you allow us to take care of you and your family. Kurt"
Profile photo of Connie Ramser

Connie Ramser

October 4, 2021

5  out of  5
rating by Connie Ramser
"Kurt and his staff have never let my family down when we have needed them. We are always given honest and thoughtful guidance regarding all areas of insurance and financial planning. They care about their clients and go above and beyond to show that. It would be difficult to find any agent with more knowledge or integrity than Kurt Hawley!"
We responded:
"Connie, thank you for your kind words. We appreciate your trust in allowing us to take care of your family. It is our pleasure to provide all of our clients with exceptional service on their car insurance, home insurance and life insurance needs."
Profile photo of brokenwing1964

brokenwing1964

September 9, 2020

5  out of  5
rating by brokenwing1964
"I have had SF for years..Kurt and all staff are great!"
We responded:
"Thank you for being a loyal client, we appreciate you business & 5 Star Review!"
Profile photo of James Hobson

James Hobson

February 21, 2020

5  out of  5
rating by James Hobson
"Good insurance co. Really nice people in the office."
We responded:
"Thank you for the kind words, your feedback is appreciated!"
Profile photo of Joe M

Joe M

July 10, 2019

5  out of  5
rating by Joe M
"This guy is the best !!! Honest and informative. Answers all your questions, explains all the options. A man of integrity ."
We responded:
"Thank you so much for leaving a review, Joe! We love knowing that our customers enjoyed working with us."
Profile photo of Ellen Proffitt

Ellen Proffitt

December 22, 2017

5  out of  5
rating by Ellen Proffitt
"Switched to Kurt's office after a major car accident after having terrible service with my previous insurance agent, I am sooooo happy I made the change!!!!! Thank you guys for being so awesome and for caring for your customers!"
We responded:
"Thank you Ellen!"